Payment Policy

Payment Policy

At Usoya, we are committed to providing a secure, reliable, and hassle-free shopping experience. Please review our Payment Policy before placing your order.

Accepted Payment Methods

We currently accept the following payment methods:

  • American Express (AMEX)

  • JCB

  • Maestro

  • Mastercard

  • Visa

Available payment options may vary depending on your country or region.

Secure Payments

Your security is our priority. All payments are processed through trusted, encrypted payment gateways that comply with industry security standards. Usoya does not store or have access to your complete payment card information.

Payment Authorization

When you place an order, your selected payment method will be authorized and charged at the time of purchase. Orders are processed only after payment has been successfully verified.

Currency

All prices displayed on our website are shown in the currency selected on the site. If your payment is made using a different currency, your bank or payment provider may apply exchange rates or additional currency conversion fees.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing your purchase details. If you do not receive this email, please check your spam or junk folder before contacting our support team.

Failed or Declined Payments

If your payment cannot be completed, we recommend the following:

  • Verify that your payment information is correct.

  • Ensure sufficient funds or available credit are available.

  • Contact your bank or card issuer for additional information.

  • Try using another accepted payment method.

Your order will not be processed until payment has been been successfully received.

Fraud Prevention

To protect both our customers and our business, Usoya reserves the right to review, hold, or cancel any order that appears suspicious, unauthorized, or potentially fraudulent. Additional verification may be requested before an order is approved for processing.

Contact Us

If you have any questions regarding payments, please contact us:

Store Name: Usoya
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Support Email: info@usoya.com
Phone Number: +1 929 566 4678
Address: Imkerstraat 19, 2651 KA Berkel en Rodenrijs, The Netherlands

Support Hours: Monday – Friday: 8:00 AM – 5:00 PM (New York, EST)